Increasing compliance with maternal and child care quality standards in Ecuador

File Type .pdf | File Size 179.83 KB

This article in the International Journal for Quality in Health Care measured the effects of quality assurance (QA) interventions on compliance with clinical standards, the availability of essential drugs, client satisfaction, and service utilization. Selected hospitals undertook the formation of QA teams, clarifying job descriptions, communicating standards, refresher training, and other QA measures. The study measured compliance, service utilization, and patient satisfaction. In 12 months, the QA interventions produced rapid increases in compliance with clinical standards, but patient satisfaction and service utilization were unchanged. 

Hermida J and ME Robalino, “Increasing compliance with maternal and child care quality standards in Ecuador,” International Journal for Quality in Health Care 14: (2002):25–34.

Publication Date 
September 2002
Authors 
Hermida J and ME Robalino
Resource Type 
Publications
Peer-reviewed Journal Articles
Regions/ Countries 
Language 
English