Implementing Standards-based Quality Improvement Processes at the Community Level for Orphans and Vulnerable Children: The Strengthening Community Safety Nets (SCSN) Project, Ethiopia

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The Strengthening Community Safety Nets (SCSN) project, managed by ChildFund International with its partners University Research Co., LLC (URC) and Christian Children’s Fund of Canada (CCFC), was a three-year (September 2008 – August 2011) project in Ethiopia. Its goal was to promote healthy child development for 50,000 orphans and vulnerable children (OVC) and to assist 8,500 primary and secondary caregivers through comprehensive, family-centered, and child-focused care and support services. The project served nine Ethiopian catchment areas with high HIV prevalence rates, poverty levels, and numbers of vulnerable children and with limited coverage of social and health services. The catchment areas served were five urban areas of Addis Ababa (Gulele, Kolfe Keranyo, Nefasilk Lafto, Arada, and Akaki Kality sub-cities) and four woredas (districts) of the Oromia region (Fentale, Dugda, Debre Zeit, and Shashemene).

In order to improve care given to vulnerable children through SCSN initiatives, the science of quality improvement (QI) was used to ensure that the newly adopted standards were met at points of service delivery. This case study details QI efforts at the four sites, explains how communities were engaged, discusses how changes were tracked and what changes were seen, and presents specific lessons learned from the process.

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Publications
Case Studies
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Language 
English