USAID Health Care Improvement Project and the President’s Emergency Plan for AIDS Relief launch e-Learning course for quality improvement in programs for vulnerable children

URC's USAID Health Care Improvement Project (HCI) is pleased to announce the launch of the USAID Care that Counts e-Learning Course for Quality Improvement in Programs for Vulnerable Children.

This English e-Learning course is designed for staff of government ministries, international and national non-governmental organizations (NGO), USAID Mission staff, or anyone interested in learning more about improving the quality of programs for vulnerable children or advocating for better programs. 

Featuring real-life experiences and examples of how this work has been done in several countries, the course has two parts. Module 1 introduces program quality improvement techniques and takes about 30 minutes to complete. It includes a pre-assessment test. Module 2 takes one to three hours and covers best practices in designing programs for vulnerable children and reviews the Quality Improvement Road Map. Learners are guided along the steps in this map, which include creating awareness, building commitment, developing standards, implementing standards, and taking stock. The course provides users with a post-test and a printable certificate of completion.

Throughout the course, learners can click on links to relevant case studies, examples of service standards from other countries, and forms and templates found to be useful in other settings.

The course was developed by URC and Encompass, LLC under HCI and in partnership with PEPFAR. Other organizations provided valuable input: USAID, OGAC, PACT, ProPride, FHI-360, JIDA Tanzania, Futures Group International, and the United Nations Food and Agriculture Organization.

The course is part of a regional initiative to support countries and implementing partners in improving the quality of programming for vulnerable children.  Designed in 2007 by PEPFAR, through the United States Agency for International Development (USAID), the Care that Counts initiative was organized with support from HCI, USAID's global technical assistance mechanism for health care quality improvement.  Care that Counts has engaged national stakeholders, program implementers, and donor agencies throughout sub-Saharan Africa in improving the quality of programming for vulnerable children.

Through Care that Counts, HCI has provided support to program designers to: (1) Build constituencies and commitment for quality in programming for vulnerable children, (2) Develop vulnerable children service standards through consensus processes involving key stakeholders, including children and their families, (3) Undertake quality improvement activities with community-based volunteers and organizations, and (4) Gather evidence that standards and other quality improvement approaches have a measurable impact.

Date 
April 03, 2013
Authors 
Kate Fatta, Improvement Specialist for Knowledge Management
Regions/ Countries